eMedi.lk is Sri Lanka’s first cloud-based healthcare management platform, offering an all-in-one solution for clinics, laboratories, and hospitals. It enables healthcare providers to simplify appointments, patient records, prescriptions, and billing – all within a single digital ecosystem.
Hours delivered back to the business
SOX compliance in Settlement process automation
Success rate of bot case completion
For functional release of OBT, RTS and OGS
The Challenge
Most Sri Lankan healthcare institutions still relied on paper-based systems and disconnected workflows. Clinics faced frequent scheduling errors, misplaced medical histories, and billing inefficiencies. This fragmented process not only slowed operations but also affected patient experience and record accuracy.
Our Solution
To address these challenges, eMedi.lk introduced a comprehensive and scalable SaaS platform built for healthcare professionals.
Key features include:
- Cloud-hosted medical records: Secure access to patient histories, lab results, and prescriptions.
- Automated appointments: Integrated SMS/email reminders reduce cancellations and no-shows.
- Digital pharmacy management: Real-time stock tracking, low-inventory alerts, and expiry monitoring.
- Analytics & reporting dashboards: Instant visibility into revenue, patient trends, and staff efficiency.
- Multi-role user access: Custom interfaces for doctors, receptionists, and administrators.
Results & Impact
Clinics adopting eMedi.lk reported a 60% reduction in administrative time, improved patient flow, and greater data accuracy. The system now serves as a foundation for digital transformation across Sri Lanka’s medical sector.
The Results
- 30+ processes delivered
- Over 30,000 hrs delivered back to the business
- 100% SOX compliance in Settlement process automation
- >95% success rate of bot case completion
- SDK delivered for native platforms, enabling Virtual & Live agent communications across multiple mobile platforms
